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EARtrak Quality Certification - it's in the stars!

EARtrak's five star quality certification is a powerful visual representation of a practice's commitment to independent validation of patient satisfaction with their outcomes, and demonstrates a practice’s ability to meet high standards of care.

EARtrak awards practices between one and five stars based on carefully considered criteria.


How practices earn this star

Independent Validation of Patient/Client Outcomes

Awarded to a practice using EARtrak for independent validation of patient/client outcomes

Continuing Commitment to Quality Improvement

Awarded for ongoing using of EARtrak with a break of no more than six months

Patient/Client Satisfaction with Hearing Improvement

Awarded for achieving a score above 50% (the industry average) in this category

Patient/Client Satisfaction with Hearing Aid Performance

Awarded for achieving a score above 60% (the industry average) in this category

Patient/Client Satisfaction with Service Delivery

Awarded for achieving a score above 90% (the industry average) in this category

Hearing Care Providers

Hearing care providers who promote their use of EARtrak as a part of their client satisfaction and quality management process are listed on this page. 

Details are provided for information only. EARtrak does not provide recommendations.

Note: Many providers have more than one location. Visit their website for full location details.

Bendigo Hearing Clinic

13 Rowan Street

Bendigo VIC 3550

Phone: 03 5442 5800

Email: [email protected]


Casey Hearing

Lakeside Precinct Specialist Suites

2-9 Village Way

Pakenham VIC 3810

Phone: 03 9037 7010

Email: [email protected]


Eastern Audiology

Unit 1A/120 Cambridge Road

Bellerive TAS 7018

Phone: 03 6244 1993

Email: [email protected]


Expression Audiology

Level 2, 340 Albert Street

(VicDeaf Building)

East Melbourne VIC 3002

Phone: 1300 30 20 31

Email: [email protected]


Gippsland Audiology

110 Commercial Road

Morwell VIC 3840

Phone: 1300 090 806

Email: [email protected]


Nepean Hearing

13 Hastings Road

Frankston VIC 3199

Phone: 03 9783 7520

Email: [email protected]


Richmond Audiology

2/173 Lennox Street

Richmond VIC 3121

Phone: 1300 094 071

Email: [email protected]


Smart Hearing Solutions

1240 North East Road (Unit 4 Benbowie Street)

St Agnes SA 5097

Phone: 1300 432 776

Email: [email protected]


Wangaratta Audiology Services

82 Docker Street

Wangaratta VIC 3677

Phone: 03 5722 4433

Email: [email protected]


Washington University

Washington University in St. Louis School of Medicine

Campus Box 8115

4566 Scott Ave

St Louis, MO 63110

Phone: 314-362-7457

Email: [email protected]